Finally, because of their dishonesty at the end of their contract, their poor internet quality, their stained mobile phone service and extremely frustrating customer service, I strongly recommend never registering with Direct TV. In fact, if you already have Direct TV, I recommend you cancel it, even if you have a $200 fee for early termination. There are cheaper alternatives that give you better quality. So it`s not a good idea to cancel and get up as a new customer? If you choose the DIRECTV customer service number, you will receive help with account issues and technical support issues for your satellite TVs. Questions can be updating your equipment or programming your packages. Do you have directV billing questions? We`re here for you. We`ll tell you how to make DIRECTV payments online or over the phone, order new movies, or get help in case of service issues. AT-T reported a net loss of 778,000 subscribers in the Premium TV category, which also includes U DirecTV satellite and wire television services. This loss was attributed to “an increase in the number of customers who sell advertising discounts, competition and lower gross volumes due to the long-term customer focus.” ATT has the right to withdraw any package if you are not under contract, but with the competition so stiff at the moment, I imagine it would welcome you as much as possible. The NFL Sunday ticket can be offered at a discounted price as long as it remains controversial with former players. If you are a long-time customer, you are likely to be able to call DirecTV and see which packages are still available to you. When I was working there, we had grandfather packages, but I heard that many of the old standards have been changed since the acquisition of ATT.
Directv – incredibly poor customer service in addition to a bad business model I have so many customer service stories about this company that it would be impossible to detail them all here. At a high level, I have received 0 minutes of cable service in the last 1.5 years, but I have charged at least 10 times. I called customer service at least 20 times to challenge these bills, I lost at least 10 hours of my life (conservative) and I was “separated” at least 5 times without recalling. The automated call service is most likely suspended from you if you don`t indicate that you want to spend more money, and if you actually talk to an agent, they will hang you as you approach the end of the post.